Service description

Setup and system connection (cloud or on-premise)

Whether you want to operate the smarterSec Security Platform in the cloud or on-premise, we offer you a standardized solution that can be individually adapted to your needs. We take care of the configuration of the smarterSec Security Platform and ensure a smooth connection with your SAP system landscape to enable a fast and smooth implementation.

Initial system analysis and mitigation roadmap

To ensure that the Managed Security Service is perfectly tailored to your needs, we first perform complete initial SAP system analyses. These analyses include the identification of vulnerabilities and potential threats within the SAP system landscape. Based on this, we create a detailed SAP mitigation roadmap that prioritizes and recommends actions with guidelines on how to remediate the vulnerabilities.

Configuration and execution of continuous scan cycles

Another important aspect of our Managed Security Service is the configuration of permanent scan cycles. This involves continuously scanning all SAP systems within your landscape for vulnerabilities and threats. The scan cycles are customized according to your individual requirements or executed according to predefined standards, which include specifications of various marketable industry standards. We can customize the scan cycles for each individual scan and run them at any defined frequency.

Weekly reporting and ongoing support

As a customer, you receive regular weekly reports on all security-related activities that have taken place in the SAP system landscape. These reports are produced in an understandable format and contain a summary of the most important events, vulnerabilities and recommendations for remediation of security risks. We also provide our customers with technical support at all times, ready to answer any questions and provide assistance to ensure the security of the customer’s SAP system at all times.

Pre-defined Service Level Agreements (SLAs)

Our SLAs ensure that the services provided meet the needs and requirements of our customers. The SLAs cover availability as well as response times to requests and more. Predefined SLAs are an important part of ensuring smooth cooperation with our customers and providing consistently high quality services.

In summary, the Managed Security Service with smarterSec Security Platform offers a comprehensive security package that provides you with continuous monitoring of your SAP system landscape, detection and remediation of vulnerabilities, and transparent control over all security-related activities within the organization.